Last updated: July 23, 2026.
This Privacy Policy explains how Downsizing VA, part of the Smooth Transitions family, collects, uses, and protects information when you visit our website or reach out to us. We serve seniors, veterans, and their families, and we take your trust seriously.
Information we collect
Information you give us. When you fill out a form, request our guide, or contact us by phone or email, we collect the details you share, such as your name, email address, phone number, and anything you tell us about your situation.
Information collected automatically. Like most websites, we collect basic technical information such as your browser type, device, and pages visited, using cookies and analytics tools. This helps us understand what is useful and improve the site.
How we use your information
- To respond to your questions and help you plan a move.
- To provide, coordinate, and improve our services with the Smooth Transitions team.
- To send you the resources or updates you request. You can opt out at any time.
- To understand how the site is used so we can make it clearer and more helpful.
Cookies and analytics
We use cookies and analytics services to measure site traffic and improve your experience. You can control or disable cookies through your browser settings. Disabling cookies may affect how some parts of the site work.
How we share information
We do not sell your personal information. We share it only as needed to help you: with the Smooth Transitions team and trusted service providers who support our work, and when required by law. Any partner who handles your information is expected to protect it.
How we protect and keep your information
We use reasonable measures to protect your information and keep it only as long as needed for the purposes described here or as required by law.
Your choices
You may ask us to access, correct, or delete the personal information we hold about you, and you may opt out of our communications at any time. To make a request, contact us using the details below.
Children’s privacy
This site is intended for adults. We do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the date at the top of this page.
Contact us
If you have any questions about this Privacy Policy or your information, please email us at info@smoothtransitionsfredericksburg.com.